Privacy Policy

By using our platform and websites, we process personal data. This privacy policy explains which personal data we process, how we process it, what your rights are, how long we retain your data, and who has access to it.

Personal Data

We process personal data that you provide to us in connection with our services. This includes:

Contact details

When you fill in a contact form or create an account on our website, we process the personal data you provide, such as your name, email address, address, and the content of your message. We use this information solely to respond to your inquiry.

When you create an account, we also use this data to keep you informed about platform updates by email and to generate invoices.

Usage data

When you visit our website, we process data about how you arrived at the website, which pages you visited, the date and duration of your visit, your anonymized IP address, information about the device you used, and similar technical data.

Account data

When registering on our platform, we store business-related information. This data is required to process orders and generate invoices.

Cookies

When you use our website, cookies may be placed on your device. Cookies are small data files transferred by websites to devices for record-keeping purposes and to improve the functionality of our website and services.

We process personal data because you have provided it to us voluntarily, because it was obtained in the context of our services, because it was shared with us by third parties, or because it is publicly available. We also collect personal data when you visit our website or use our contact forms.

Purposes of Processing

We process personal data exclusively for the following purposes:

• Providing access to, delivering, and enabling the use of our services
• Analyzing website traffic and visitor behavior
• Ensuring continuity and proper functioning of our products and services, including maintenance, backups, error corrections, and technical support
• Improving our services
• Informing you about relevant products and services
• Complying with legal obligations

Legal Basis for Processing

We process personal data based on one or more of the following legal grounds as defined in Article 6 of the GDPR:

• Compliance with a legal obligation
• Performance of a contract
• Explicit consent
• Legitimate interest

Data Retention

We do not retain personal data longer than necessary for the purposes described above, unless a longer retention period is required by law.

Sharing of Personal Data

We do not sell your personal data to third parties. We only share personal data with third parties if this is necessary for the provision of our services. Parties that have access to your data may only use it for providing services on our behalf and in accordance with the purposes described above.

In some cases, we may be legally required to provide personal data to authorities or other parties with public authority. If applicable, we will inform you accordingly.

Responsibility for Third-Party Websites

This privacy policy does not apply to third-party websites that are linked to our website via buttons or links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We do not supervise and are not responsible for the processing of personal data by such third parties. For more information about connected third parties, please refer to our cookie policy.

Personal Data of Minors

We do not knowingly process personal data of children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. We will work with you to resolve the situation.

Your Rights

If you have questions about our privacy policy or wish to access, modify, or delete your personal data, you can contact us at any time. Under the GDPR, you have the right to:

• Request deletion of your personal data
• Request restriction of processing
• Object to the processing of your personal data
• Request a copy of your personal data and, under certain conditions, have it transferred to a third party
• Withdraw consent previously given
• Object to automated decision-making

If we process personal data based on your consent, you may withdraw that consent at any time.

In certain circumstances, we may not be able to fully comply with your request. If so, we will inform you accordingly.

To prevent misuse, we may ask you to verify your identity before processing your request.

Complaints

If you are not satisfied with how we process your personal data, please contact us so we can assist you. You also have the right to file a complaint with the relevant data protection authority.

Protection of Personal Data

We take appropriate technical and organizational measures to protect your personal data in accordance with applicable privacy laws and regulations. In the event of a data breach, we will notify the supervisory authority if required and inform you if necessary.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be published on this page. We recommend checking this page regularly to stay informed.

Questions

If you have any questions about the processing of your personal data, please contact us via the contact form. We are happy to assist you.